Terms of service

We own and operate this website. These are our legal terms, including our:

  • Terms of use — which you agree to by visiting this website;
  • Terms of sale — which you agree to by placing an order through this website; and
  • Privacy policy — which applies when you submit personal information through this website and when you visit this website.

We may change any of these terms at any time by updating this page. If you have any questions about our legal terms, please contact us.

Terms of use

  1. Licence. We grant you a limited licence to use this website.
  2. Breach. We may cancel your licence if you breach any of these terms.
  3. Framing. You may not frame this website.
  4. Capacity. You agree to these terms on the basis that you have the capacity to visit this website.
  5. Accurate information. You promise that you will give this website only accurate information.
  6. Ownership. We or our third-party licensors own all rights in this website.
  7. Trade marks. Our trade marks are our property and you may not use them without our permission. All other trade marks are their respective owners’ property.
  8. Restrictions. You may not change, hire out, reverse engineer, or copy this website without our permission.
  9. Own risk. You use this website at your own risk and we make no warranties about it.
  10. Indemnity. You indemnify us against any liability related to your use of this website.
  11. Direct damages limited. Our maximum liability to you for all claims for direct damages related to this website is limited to one hundred United States dollars (USD $100) in the aggregate.
  12. Indirect damages. We will not be responsible for any indirect damages arising from your use of this website.

Terms of sale

  1. Introduction. These terms cover transactions where we supply our book to you through this website.
  2. The parties. We are the seller under these terms. You are the customer under these terms.
  3. Duration. These terms apply when you accept them and continue until the relevant order is fulfilled and any related obligations are complete.
  4. Orders. You place orders with us on the following basis:
    • you promise that you have the legal capacity to enter into the transaction;
    • we only conclude a sale when we accept your order and dispatch the book (or otherwise confirm fulfilment as described at checkout);
    • we may cancel any order; if we do, we will refund any amount you have paid for that order;
    • each order is a separate agreement; repeated breaches may affect your ability to order from us in future.
  5. Goods. We sell our book to you on the following basis:
    • you will bear the cost and we will choose the method of packaging and delivery unless we agree otherwise;
    • we will do our best to dispatch the book promptly after you place an order, but we are not liable and you may not cancel an order solely because dispatch is delayed, except where required by law;
    • risk of loss passes to you when the book is delivered to the carrier or to you, as described at checkout;
    • ownership of the book passes to you when we receive payment in full; and
    • you have the remedies available under applicable law and any manufacturer warranty that applies to the book.
  6. Your data. You own your data. When you enter your data into our systems, you give us permission to use it to fulfil your order and operate this store. We are not responsible for data loss beyond what applicable law requires.
  7. Intellectual property. We or our licensors may own intellectual property in the book and related materials. You may not use those rights without permission, except as allowed by law or for personal use of the book you purchased.
  8. Disclaimer. We disclaim warranties to the extent permitted by applicable law. We are not liable for any defect caused after delivery or caused by misuse.
  9. Fees and payment. You will pay the price and charges shown at checkout on the due date. You may not withhold payment of any amount due to us unless permitted by law.
  10. Direct damages limited. We are only liable to you for direct damages arising from the book up to the total amount of fees you paid us for that order.
  11. Indirect damages excluded. We are not liable for indirect or consequential losses, to the extent permitted by law.
  12. Breach. If you breach these terms, we may exercise any rights available to us under applicable law.
  13. Termination. We may need to stop supplying the book in certain circumstances, including if we discontinue the product, must comply with law, or continuing would create undue risk. Where we must cancel, we will give notice when reasonably possible and refund any amount paid for unfulfilled orders.
  14. Resolving disputes. We aim to resolve disputes quickly. If a dispute arises, either party may notify the other in writing. The parties should first try to negotiate in good faith; if that fails, they may agree to mediation or another process before litigation, where permitted.
  15. Notices. Notices under these terms may be sent to the email addresses associated with your order and our contact address on this website, unless we agree otherwise in writing.
  16. Force majeure. Neither party is liable for failure caused by circumstances beyond its reasonable control. If such circumstances continue for more than sixty (60) days, either party may cancel the affected order on written notice where permitted by law.
  17. Entire agreement. These terms (together with what is incorporated at checkout) are the entire agreement between us regarding the sale of the book through this website.
  18. Changes. If we update these terms on this page, the updated terms apply to orders placed after the change unless we say otherwise.
  19. Governing law. These terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict-of-law principles, except where mandatory consumer protections in your country cannot be waived.
  20. Jurisdiction. You agree to the courts of that jurisdiction for disputes arising from these terms, where such agreement is permitted by law.

Privacy policy

  1. Purpose. This policy describes how we handle personal information.
  2. Personal information. Personal information includes information we collect when you place an order and information collected automatically when you visit this website (such as usage and device data, where applicable).
  3. Acceptance. If you do not accept this policy, you should not use this website to order our book.
  4. Collected on submission. We collect contact details, delivery address, and payment-related information as needed to process your order (payment may be processed by our payment providers).
  5. Collected automatically. We may collect technical and usage information when you visit this website.
  6. Purpose for collection. We use personal information for the purposes disclosed when we collect it, including to fulfil orders and operate our store.
  7. Consent. Where required by law, we obtain consent to collect or use personal information.
  8. Use. We use personal information to perform our contract with you and for legitimate business purposes, such as fraud prevention and improving our service.
  9. Sharing. We may share personal information with service providers who help us fulfil orders (for example shipping, payment, and hosting), under appropriate safeguards.
  10. Disclosure. We may disclose personal information if required by law or to protect our rights and users.
  11. Security. We use reasonable measures designed to protect personal information; no method of transmission over the internet is completely secure.
  12. Retention. We retain personal information only as long as needed for the purposes described or as required by law.
  13. Transfer. Personal information may be processed in countries other than your own, where our providers operate.
  14. Updating or removing. You may request access, correction, or deletion of certain personal information where applicable law allows, by contacting us at hello@handwrittenbook.com.